FAQs

How long until my order ships?

All orders will be processed between 3-5 days!

 

I received the wrong items?

Please email natalie@culturacampaign.com and I can get this corrected!

 

How do I wash my jacket? 

Please spot clean only with some detergent and warm water. Do not wash or dry clean. 

 

I don’t see my size, will there be more jackets made?

Due to Covid, fabric sourcing and jacket production has been put on hold. Unfortunately, the sizes that are listed are what I have remaining. I will definitely be replenishing sizes in the future.

 

Do you wholesale?

Yes, please click here for wholesale information or email natalie@culturacampaign.com 

 

Does my order include tracking?

Yes, tracking information will be sent via email!

 

Exchange & Return Policy

If there is an issue with a product that you received, please email natalie@culturacampaign.com and we would love to help!

(Return of item must be made within 14 days of purchase)

 

Stolen Packages

We are not responsible for any stolen or lost packages.

 

Have other questions?

Feel free to email natalie@culturacampaign.com